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FAQ

FAQ & SHIPPING

 

1. How does shipping work?

  • All our products are subjected to a period of handling before being shipped
  • Our orders leave the warehouse between 1 to 3 days after the order has been placed.

2. When will I receive my order?

The delivery time is written on each product. The average delivery time is 1-2 weeks. Most of the time packets are delivered under 10 day in the USA.

3. I ordered two products, but have received only one ... what's happening?

Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.

4. What if I need to return a product?

Our team is available at info@shop-thisandthat.com to help you make a return and we will answer any of your questions :)

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